Online Membership Terms

These Additional Terms of Service (“Terms”) apply to all members, or all potential members of Flux Pharma Services Pty Ltd [ABN 44645460635 ] (“we, us, our”). These Terms together with any other terms and conditions and policies we publish or link to on our website and services form an Agreement with us (“Agreement”). “You” could be any client of ours.


 We provide pharmacists with support to set up quality assurance systems. Our information is intended to help with compliance with pharmacy guidelines. By purchasing our Membership Services you are entitled to access our monthly continuing professional development modules & member benefits from partner suppliers. We provide various Materials during the Membership Services,we also have group sessions.


 Things you must do before purchasing a Membership

You must:

  • provide complete and accurate information to us, including account information, and promptly inform us of any updates to your information;
  • ensure you have adequate technology set up and internet access make use of the Membership, we use a membership portal; and
  • at all times remain compliant with all applicable laws, while accessing/using the Membership Services and/or interacting with other members.

 You represent and warrant that: 

  • you are eligible to access/use the Membership Services;
  • all information provided is true and current to the best of your knowledge;
  • you shall promptly inform us of any changes to the information you provide us.

 Acknowledgements you make when purchasing on our website 

You acknowledge and agree that:

  • we cannot take into account your particular pharmacysituation or your business goals or objectives when providing our Membership Services. The Materials are general in nature;
  • the Materials we provide are not a substitute for independent professional advice and any reliance on this information is at your sole risk. For example, sometimes the Materials could be classified as “business” advice. You must consider whether or not the information is appropriate to your needs. We strongly recommend that you obtain independent professional advice before making any decisions or taking steps towards reliance on our information.

You further acknowledge and agree that there may be:

  • occasional errors or omissions in the Membership Service descriptions, prices, availability and promotions;
  • some Membership Services with limited places or that are limited to certain regions or groups of people;
  • technical problems downloading Materials, and there are inherent risks associated with downloading digital products and using online software.

Except as required by law, we cannot guarantee the accuracy of the information, or the availability of the Membership Services.

 You also acknowledge that we may make recommendations of suppliers for various products or services during your Membership. Any recommendations are only recommendations, and if you purchase from the supplier that is a contract between you and the supplier, and we are not involved. Therefore, you must direct any product or service concerns, requests for refunds or other feedback to the supplier.


 The Membership Fee is automatically deducted from your nominated payment method unless you or we cancel your Membership in accordance with the cancellation or termination terms below.
You authorise us to:

  • deduct the Membership Fee and all other accrued and owing fees from your debit or credit card; and
  • deduct any applicable currency conversion fees or financial service provider fees where relevant.

You must ensure that sufficient funds are available in your nominated account to meet any withdrawals made by us on their scheduled due dates. Where payment is defaulted or not received, you authorise us to debit any outstanding funds from your nominated account, without the need for notifying you.


 Things you must do after purchasing our Membership Services

You must:

  • maintain the confidentiality of your login and password for your account;
  • not allow other people to use the Materials or your account;
  • not share the Materials/information you have received by accessing/using the Membership Services with any unauthorised third-party;
  • contact us by email at if you have any difficulty downloading any Materials;
  • not reproduce, duplicate, copy, sell, re-sell, modify, tamper or exploit the Materials in any way;
  • not share the recordings of group sessions with any third-party or non-members;
  • not commercially exploit the recordings of the group sessions by uploading them at any external website;
  • always be polite in your conduct towards other users/members while interacting with them.
  • if you are posting any content, ensure that such content does not infringe any third-party Intellectual Property Rights and does not breach any Intellectual Property Rights.
  • contact us by email at you have any issues with the Membership Services and require a refund;
  • seek our prior written consent before any publication of information about us; and
  • in the case of a dispute keep all communications confidential.

 Acknowledgement you make in relation to live events

We conduct various events as part of your Membership. We reserve the right to exclude you from any event if you become disruptive or disrespectful to other participants during any of our live or in person events. You acknowledge and agree that we may make recordings of events that you participate in, including in person and online events. These recordings may be audio, video or still photographs, and may be used by us for marketing or information purposes. Your participation in the events is subject to you granting us the copyright in all recordings to use, reuse and publish the recordings where you may be depicted or included, in whole or in part, in composite or distorted in character or form, without restriction as to changes from time to time, in any media now or developed in future. You waive all rights to approve of the finished recordings.

 Your commitment

To get the most benefit out of the Membership Services, you shouldcompleteall online modules and contribute to group discussions in the follow up session. You acknowledge and agree that you are solely responsible for your own success and outcomes during your Membership and shall not hold us liable for any mismatch of outcomes and expectations.

 Things we’d love you to do after purchasing your Membership

We’d love you to provide us with any photos, videos, testimonials, and/or case studies so we can use them  for marketing and information purposes, publications, exhibitions and professional awards across all print or digital mediums, including our social media channels.

 However, please note that by providing us with photos, videos, testimonials and/or case studies you assign copyright ownership to us. This includes all copyright and any other rights under the Copyright Act 1968 and the right of reproduction either wholly or in part. If you provide content but subsequently want to revoke permission to use it, it is your responsibility to notify us immediately at

 If you need to cancel your Membership

If you need to cancel your Membership please email us at with 7 days prior notice so you will not be billed automatically for the following month. The Memberships Services are provided on a month to month basis.


We may change information on our website

Except as required by law, we may at any time, and without prior notice to you:

  • change and update information including availability and promotions;
  • change prices or descriptions of our Membership Services;
  • discontinue any Membership Services.

 We comply with the Australian Consumer Law
You are entitled to various consumer guarantees, rights, and remedies under the Australian Consumer Law including, but not limited to, consumer guarantees that the Membership Services are delivered with due care and skill and in a reasonable time.

 Except as required by law we do not warrant the quality of the Membership Services  or warrant that they will meet your expectations. We do not provide refunds for changes of mind, where you fail to provide us with adequate information, where you can no longer benefit from the Membership Services or where you fail to comply with our instructions.

 If we need to cancel the Membership Services we will provide a refund

Except as required by law, all payments are non-transferable and non-refundable. On occasion we may cancel the Membership Services where we are no longer able to provide them. In these or similar circumstances where you have paid in advance we will provide you with a refund.  We will notify you as soon as possible of any changes to the Membership Services. We do not provide refunds except as required under the Australian Consumer Law.

 We can refuse to serve you and provide Membership Services at any time

We may refuse to provide our Membership Services to you, or anyone, for any reason, at any time. In particular, if you breach this Agreement we may immediately terminate your use of our website and services, any account and disable your ability to purchase a Membership. We can also change, suspend or stop providing Membership Services at any time, for any reason. We are not responsible to you for any changes, or if we suspend or stop our Membership Services. If your access to the Membership Services has been terminated due to breach of these Terms, we shall not be liable to give you a refund.


All the Intellectual Property Rights in our Materials are owned by or licensed by us. We grant you a non-exclusive, non-transferable, royalty-free, revocable licence for to use our Materials for your personal use only. This licence to use our Materials in relation to the Membership Services is for the duration of your Membership only. In particular, you must not use our Materials for any commercial purposes without our prior written consent which is given or withheld at our sole discretion. Any use beyond your sole personal use will be conditional on the payment of license fees, and acknowledgement of our moral rights under the Copyright Act 1968 where applicable. Please contact us at to seek consent for any additional persons within your organisation, or any other use.


We may provide information in our Materials and that may be classified as business advice. Whilst we exercise due care in ensuring its accuracy, sometimes it may not be accurate. There may be typographical errors, or it may be based on an opinion of the author that is not widely held. Occasionally the information may be historical information, and based on primary sources of material, contemporary thinking, regulations or laws which existed at the time of publication, and these will change from time to time. Occasionally the information may not be complete. For that reason, we cannot guarantee that the information is accurate, complete or current.


To the maximum extent permitted by law, we are not liable for any Loss or Damage arising from your use of our website and services or any Membership Services, including, but not limited to, any errors or omissions, price changes or discontinued Membership Services, your reliance on any of our information, any visitor posts and content, any links to third party websites, any interruptions, any changes, suspension or termination of our website and services.

 To the extent which we are entitled to do so, our liability under the Australian Consumer Law will be limited, at our option to:-

  • the replacement of the Membership Services or the supply of an equivalent services; or
  • the payment of acquiring an equivalent services.

In any case, our liability to you will not exceed the amount of $100.

 You agree to indemnify us, and to keep us indemnified from any Claim  arising out of or in connection with your breach of this Agreement, including, but not limited to where you provide incorrect information, any breach of the group session, any breach of applicable law while accessing/using the Membership Services and any breach of our Intellectual Property Rights; and any third party claims.


In the event of any dispute that cannot be resolved, both parties agree to obtain an independent professional arbitrator/dispute resolution specialist to make a determination on the dispute and each party agrees to pay their own costs.


This Agreement is to be construed in accordance with the laws of NSW, Australia, and you and we submit to the jurisdiction of the courts of NSW, Australia. This is the entire agreement between you and us, and supersedes any prior agreements, proposals and communications whether oral or written, between you and us. In the event of an inconsistency between the terms in this document, and other terms and conditions on our website, these terms prevail. No other term is to be included in this Agreement except where it is required to be included by law. The failure by us to exercise any right, or enforce any provision in this Agreement does not waive the future operation of that right or provision. In the event that a provision in this Agreement is not enforceable, such provision shall be severed from this Agreement to the extent permitted by law, and the remaining provisions will remain in full force and effect. All obligations and liabilities in these Agreement survive termination of this Agreement.


Australian Consumer Law means Schedule 2 of the Competition and Consumer Act 2010.
means these terms, and the general website terms and conditions and all other terms and conditions and policies published or linked to on our website.
means any claim, under statute, tort, contract or negligence, any demand, award or costs.

Intellectual Property Rights means all copyright, trademarks, design rights, patents, trade secrets and confidential information whether registered or unregistered.

Loss or Damage means any direct, indirect, incidental, punitive, special, or consequential loss or damages of any kind, including but not limited to, any loss of profits, revenue, savings, loss of data, loss of enjoyment, virus to systems, personal injury, death, property damage and legal costs.
Materials means any of our materials, and includesvideos, worksheets, spreadsheets, diagrams, photographs and documents, and anything provided to you during your membership
Membership Fee means the membership fee as advertised on our website from time to time.
Membership Services means the Flux member servicesand includes all Materials.
We, us, or our means Flux Pharma Services Pty Ltd [ABN 44645460635 ] and includes any of our directors, officers, employees, agents, partners, contractors.
Website and servicesmeans, and everything available on this website including, but not limited to, all Membership Services.